customer advisory vs. Ayala Center Makati
Office of Makati City Administrator accepted
complaint vs. Ayala Center Makati
Evidence that the Office of the City Administrator of Makati accepted my complaint vs. Ayala Center Makati is a letter identified as originating from a source identified as Marjorie A. De Veyra Acting City administrator and dated October 6, 2009.
Prior to what was described as a robbery incident at Rolex store at Greenbelt 5, Ayala Center, Makati, security lapses repeatedly occurred at entrances to different shopping areas at said center. Because of said security lapses I could repeatedly have brought deadly weapons into said areas, to the detriment of customers inside said areas.At the Glorietta, Ayala mall, Ayala Center, Makati, there was a defect in the enclosure for the handicapped.After I entered said enclosure, I had difficulty . in getting out of said enclosure. I had to kick several times the door of said enclosure before I was able to exit. The person in charge of said enclosure was identified as Francisco Diola.On August 4, 2009, a person, identified as Madel Enriquez, allegedly from the Concierge at said Glorietta, received my complaint regarding said defective enclosure. Said complaint was addressed to Patrick Avila of Glorietta. Up to October 30, 2009 no one from Ayala Malls Group has provided me with an apology for said incident. I have evidence that persons, identified as Myrna Cruz-Fernandez Assistant Vice President Ayala Malls Group, Mina C. Domingo Operations Officer Ayala Malls Group, Patrick John C. Avila Operations Officer Ayala Malls Group were aware of said defective door,